Operational intelligence for scalable growth in Europe
With exporto, you can manage your international shipments centrally and clearly via our customer portal. This allows you to keep track of orders, returns and relevant key figures at all times – integrated, well thought-out and reliable.
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Leading e‑commerce companies rely on exporto’s shipping solution
For maximum predictability and efficient scaling in Europe’s most exciting e‑commerce markets.
Seamless integration into your system
Thanks to a simple API or SFTP connection, exporto can be flexibly integrated into your existing system landscape – for fast, reliable and scalable solutions.
One customer portal for all processes
Shipments, returns or clarification cases – in exporto’s customer portal you can manage and analyse all cross‑border processes centrally, clearly structured and with maximum transparency.
Measurability and planning through data analysis
Live dashboards, reports and tracking make your performance visible and measurable – for maximum control, long-term forecasts and strategic decisions.
Personal contacts
Our team is always at your side with experience, direct support and in-depth knowledge—reliable, personal and always with the clear goal of driving your Europe-wide growth.
The exporto Customer Portal in detail
Manage orders – centrally and clearly
- Central overview of all completed and active shipments and returns
- Complete detailed views with all relevant information on parcel status and recipient
- Intuitive filter and search functions for efficient management of all orders
Track shipments – transparently and in real time
- Real-time tracking for all shipments and returns – across all carriers and markets
- Precise status updates along the entire supply chain – from goods issue to delivery to the end customer
- Maximum transparency and predictability thanks to automated tracking information directly in the customer portal
Analyse data and exploit potential
- Interactive dashboards with live data on shipping volumes, transit times and return rates
- Structured analyses for well-founded forecasts and operational optimisations
- Exportable reports for internal evaluations and data-based decisions
Smart returns management – with our own returns portal
- Customised returns portal with the look and feel of your store for a seamless customer experience
- End customers simply register their returns themselves – directly via your branded portal
- While all returns are bundled in the destination country and returned to your warehouse in the shortest possible time, all data flows automatically into your system overview at the same time – for efficient returns processing and full transparency
Solving clarification cases – fast and reliably
- exporto is your central point of contact for all queries relating to shipping, tracking and returns
- Every case is documented – with complete transparency about the current processing status
- If your shipment is lost or damaged, we will take care of the reimbursement – fast, easily and reliably
- Easy connection
- Quick delivery
- Efficient growth
Ready for dispatch in 5 steps – efficient and integrated
With exporto, you can reach your European target markets in just a few steps. We create the technical conditions for reliable data transmission and ensure that your shipping with exporto can start fast, smoothly and in a structured manner.
From system connection to go-live, we rely on clear processes, standardised interfaces and flexible setups – individually tailored to your requirements.
1. Onboarding
We record all relevant data, contact persons and requirements – for a smooth go-live and a custom-fit connection to exporto.
2. System integration
Your ERP or WMS system is connected via our standardised API or an individual import solution. This is how we reliably integrate your data into our system landscape – for a seamless transition.
3. Data provision
Your product data is integrated into our system, continuously updated and, if required, supplemented with customs tariff numbers. This ensures that all information for shipping, returns, tracking – and, if necessary, for customs – is available in full.
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4. Test run
In a test phase, we check all process steps – from data import to customs clearance and delivery. As soon as we have ensured that all processes are running smoothly, we go live as fast as possible.
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5. Go-live
Onboarding has been completed successfully. From now on, your shipping and returns processes will run smoothly – optimally set up operationally and centrally controlled digitally.
Our customer success stories
Leading e‑commerce companies rely on exporto to open up new markets, optimize existing processes and sustainably increase the efficiency of their cross‑border sales across Europe.
Scaling without margin loss
- Fixed-price approach as the basis for sound contribution margins
- Short terms by bundling Switzerland and Austria
"We need a partner we can reach when it matters – one who doesn't just forward inquiries, but resolves them.
NICOLAS KOPP
,
CFO, LiveFresh
60 days, 3 markets, 1 solution
- Faster processing & delivery via PostNord
- Optimal customer experience
"exporto impressed us not only as a service provider, but also as a partner with a clear understanding of what really matters for smooth shipping to other European countries: reliability, technical integration and operational excellence along the entire supply chain."
Karsten Fellbaum
,
Head of Delivery, Mister Spex
8 times greater parcel volume in Switzerland
- More volume, less effort thanks to automated customs processes
- Delivery in 2 days – as fast as in Germany
”Our Swiss customers have their parcels in hand just two working days later – it doesn‘t get any faster or more efficient than that.“
Jonas Walter
,
Head of Logistics, SNOCKS GmbH
Seamless scaling on marketplaces
- More than 600,000 parcels a year – with optimised processes
- Reliable deliveries for Zalando, Galaxus, Amazon & Co.
"meinemarkenmode has always strived for efficient and sustainable solutions that lead to growth and success. In order to achieve this in Switzerland and the UK, we decided to partner with exporto and B+S Logistik. We were particularly impressed by the combination of service concept, commercial framework conditions and cultural corporate fit."
Timo Bethlehem
,
Managing Director, meinemarkenmode.de GmbH
Rethink cross‑border shipping now.
We would be delighted to discuss tailor-made solutions for your growth targets with you – and show you how you can use exporto to efficiently expand your cross‑border business and reliably reach your customers in Europe.
Do you have any questions?
We've got the answers.
Would you like to know more about our solution? Here you can find answers to the most frequently asked questions about international shipping with exporto.
For further information, more details or individual advice, please feel free to contact us. We are happy to meet you!
How do online retailers keep track of the status of their international shipments centrally?
Retailers keep track of the status of all international shipments centrally when tracking information from all carriers and target markets comes together in one place. In the exporto customer portal retailers see all active and completed shipments and returns in real time, with precise status updates along the entire supply chain from dispatch to delivery. This creates end-to-end transparency across all markets without having to check several carrier portals in parallel.
How do retailers analyse their cross-border performance by market?
Retailers analyse cross-border performance by looking at key figures such as shipping volume, lead times and return rates centrally by market. The exporto customer portal provides interactive live dashboards and exportable reports for this, enabling well-founded forecasts and operational optimisations. This makes it possible to compare developments per target market and steer them based on data.
How do retailers monitor SLAs in cross-border shipping?
Retailers monitor SLAs when status, lead times and service levels are centrally visible by market and deviations become apparent early. The exporto customer portal bundles this data transparently in one place so marketplace and carrier requirements are met reliably and deviations can be addressed quickly.
How do retailers manage returns and claims centrally?
Retailers manage returns and claims centrally via the exporto customer portal: returns run through a shop-branded returns portal, are consolidated in the target market and flow automatically into the system overview. For claims relating to shipping, tracking and returns exporto is the central point of contact, every case is documented and in the event of loss or damage the refund is handled.
Is there already an interface to our ERP/WMS system?
exporto offers integration into all common systems, including Billbee, exitb, Globalsys, Logsta, Magento, Pixi, PlentyONE, Prowito, Shopify, Shopware5, Shopware6, WeClapp, woocommerce and Xentral. We can also connect almost any other ERP, WMS or shop system via our open API.
If we do not yet support your system, we will be happy to check a customised interface or offer an alternative solution, e.g. automated file exchange via SFTP.
Do we have to submit our product data to exporto manually or is there an API?
Manual exports are not necessary – we work exclusively via system integrations. Product and order data flows automatically and in real time into our system via the exporto API. We also offer flexible import solutions for complex set-ups so that your workflows can remain unchanged.
What information do we have to provide to exporto after receiving an order?
We already receive all the data relevant for the next steps via the API, e.g. item data, prices, customer addresses. All other mandatory data is generated and provided by the exporto AI.